Legal

Dispute Resolution

How we handle complaints fairly and promptly.

Our Commitment

Smith Investment Group is committed to resolving any disputes or complaints in a fair and timely manner.

How to Raise a Complaint

If you have a complaint, please contact us directly at 1300 330 778 or email admin@smithinvest.com.au to discuss resolution options. Complaints relating to a specific loan are handled by the relevant operating brand under the Group's Australian Credit Licence 502091.

You can also review how we handle your information in our privacy policy.